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Email Alias with Multiple Domain and Multi Company - Helpdesk
Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in 'Helpdesk Team'. you can configure multiple email aliases with multiple domains and every email will fetch in the exact destination database table record as per configuration. no limit of single website domain based email aliases.
Geminate Consultancy ServicesJanuary 2021 37
Project Task Timesheet Report
Geminate comes with a new tool for 'Timesheet Analysis Report' in PDF and XLS format based on dynamic dates. you can print a report as a Manager OR Customer. you can select multiple Managers OR Customers by role. multiple projects will be visible on behalf of Manager OR Customer. now it is easy to check the total number of tasks, their timesheets and progress ratio between particular dates and selected manager OR customer. you can print report in two type either Summary OR Itemized. In Summary report, all task's internal timesheets data will be available together and In Itemized report, all the timesheet data available under each task individually. In the Timesheet Analysis Report you can see Progress bar based on hours spent (based on selected date) against the total planned hours.
Geminate Consultancy ServicesJanuary 2021 41
Website Live Chatbot with MCQ
Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of customer to key in long explanation and allows us to collect accurate information from them. you can configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent appearance for your customer. it is more facilitate the mechanism of survey scheme. We provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well.
Geminate Consultancy ServicesJanuary 2021 67
Many2many Multiple Selection
Geminate comes with a feature to select multiple records in Many2many fields instead of adding one by one. It helps to faster your operation and helps to add hundreds of options in one click.
Geminate Consultancy ServicesDecember 2020 66
Geminate comes with a feature to introduce a new view in odoo called splitview. Splitview helps to perform multiple tasks on the same page. it is capable of combining multiple views into one screen for easy mapping, comparing data without back and forth of different screens. It is powerful view which provides resizable and draggable views. basically it supports listview, kanbanview, formview, activityview and pivotview.
Geminate Consultancy ServicesDecember 2020 124
Geminate Website Gallery
Geminate comes with a handy feature to use gallery snippet which supports multiple image, multiple video and multiple image + video together in same gallery. additionally it allows to autoplay of video to have smooth interaction with gallery without noticing at user perspective like whether it is video or some GIF image. it allows to put on image caption as well, which visible in slideshow.
Geminate Consultancy ServicesOctober 2020 113