Geminate Consultancy Services

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Geminate comes with an amazing feature for creating direct orders from websites. portal customers can directly add multiple products by searching with their name, SKU or barcode and selecting them. even they can add special notes for their product based on their special requirement. Additionally, we allow them to save their direct order as 'Template' so in the future they can reuse it for quick direct order instead of adding the same list of products manually again. We allow them to remove products or edit product qty even after the order is saved until it is confirmed. once it is the final order, customers can confirm it from the website itself.

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Geminate comes with a feature of implementing product average sales analysis. it helps to generate average sales of a product by a certain period of time with customer filtering. by using this feature, you can get an overall idea of total average sales of a particular product by customer in a certain period. It groups all similar product of sale orders and finding average unit price of product and prepares subtotal based on their sold qty. so we can find most and least sold products which helps to take appropriate action to raise the sales of least product and attract customers. we can motivate or reward customers who bought it most in a certain period.

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Geminate comes with a feature for implementing digital signage in various ways. It will help to create multiple signage by using various snippets. it will increase sales of products or you can use it for index menus and advertising purposes. multiple signages will be grouped by users. you can easily create your customized signage using your own images, videos, and website snippets. A key benefit of this feature is, you can create any customer-specific digital signage and share the unique URL so they can review it, or maybe you can use LED displays and open that URL in the browser in fullscreen mode.

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Geminate comes with the feature of one level security for button click for any database object where the button will function only when an OTP whatsapp message verified by an individual user and without verification button will not work. Benefit of this feature is that it helps to avoid the process of transaction by any random user who hacked into the system and got the login access of an individual user who is trying to finish any transactions.

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Geminate comes with a feature of export point of sale order report by 'Session' / 'Cashier'. it exports data in such a manner of grouping of session's order or cashier's order under their session. It provides subtotal of orders based on their session or cashiers which helps to analyze total sales by cashier or by session at the end of the day. You can easily filter out data based on Cashier and Session. It is a very quick way to filter out and get the count of all POS Orders available in a particular selected Type with total of all Orders also Grand total of all Session.

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Geminate comes with features to allow users to print invoice reports by grouping of delivery orders which is made by merging multiple sale orders. Whatever user has enabled the access group of "Allow Invoice Report Groupby DO", they get extra privilege to use this feature.

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Geminate comes with a feature for website visitors / public users to fill out forms for submitting any queries or issues and on submission those information will generate leads in CRM. it will help easily to identify issues or queries for the administrator. on clicking the 'Send' button it will display an user friendly waiting screen with timer and animation. it will redirect the website visitor / public users to live chat after filling out the form with accurate details and auto assign 'Salesperson' and 'Sales Team' from the configuration on generated leads for future followup.

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Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. we provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. we are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well

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Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in 'Helpdesk Team'. you can configure multiple email aliases with multiple domains and every email will fetch in the exact destination database table record as per configuration. no limit of single website domain based email aliases.

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Geminate comes with a new tool for 'Timesheet Analysis Report' in PDF and XLS format based on dynamic dates. you can print a report as a Manager OR Customer. you can select multiple Managers OR Customers by role. multiple projects will be visible on behalf of Manager OR Customer. now it is easy to check the total number of tasks, their timesheets and progress ratio between particular dates and selected manager OR customer. you can print report in two type either Summary OR Itemized. In Summary report, all task's internal timesheets data will be available together and In Itemized report, all the timesheet data available under each task individually. In the Timesheet Analysis Report you can see Progress bar based on hours spent (based on selected date) against the total planned hours.

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Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of customer to key in long explanation and allows us to collect accurate information from them. you can configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent appearance for your customer. it is more facilitate the mechanism of survey scheme. We provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well.

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Geminate comes with a feature to provide an option to search and set google images on any image ( binary ) field. it provides you a search popup where you can browse through the images that you search and select the one which you want to set it for the image field. Now no more need to search for an image on google and save it locally and then use it upload back on odoo to set on image field. just a few clicks to set the images directly in odoo whichever you want.

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Geminate comes with a feature that introduce Kanbanview for website helpdesk. you can configure particular set of helpdesk ticket per page in kanbanview. it will helps to divide tickets in different stages in website. you can search the ticket based upon ID, Priority, Ticket Type, Tags and many more in kanbanview.

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Geminate comes with a feature of exporting pdf report for top selling / least selling products by period like daily, weekly, monthly, quarterly and yearly OR by customer who has purchased most or least product within selected 'Start Date' and 'End Date' duration. Benefit of this feature is to analyze the product which are growing fast OR reducing sell in market so you can take necessary steps to improve the product or try some different marketing strategy to promote the product. You can identify list of your retaining customers who are frequently buying the products in bulk qty in certain period of time. so you can provide good discount to appreciate them.

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Geminate comes with a feature to know the exact location of customers, vendors, or any contact using 'Google Map'. it will help to verify address of contact (partner_id) automatically. you just need to add the widget "partner_gmap_address" to see google map near contact (partner_id) field OR street field. just move the mouse pointer on the pin icon next to contact (partner_id) OR street field and it will display Google Map in popover. additionally it supports full capability of google map like directions, zoom in-zoom out, show satellite imagery etc.

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Geminate comes with a feature to auto assign salesperson on Sale quotation / Sale order, CRM Leads, Customer Invoice / Credit note and Customer. It provides complete dynamic configuration that helps autoset sales person based on existing records of related database object. you can select checkbox from setting for particular database object. For Sale quotation / Sale order, CRM Leads, Customer Invoice / Credit note : it works based on existing records and customer set on them of related database object. For Customer: it works based on new lead / opportunity created for existing customer and a salesperson assigned on that lead / opportunity.

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Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. we provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. we are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well

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Geminate comes with feature to extend the functionality of Sale order and Customer invoice taxes which helps to provide seperate subtotal of each tax category. It supports category wise tax subtotal into Sale order and Customer invoice pdf reports as well.

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309, City Center Arcade, Nr. ST Bus Station,

Krishnanagar, Ahmedabad,
Gujarat - 382345, India

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