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Email Alias with Multiple Domain and Multi Company - Helpdesk

Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in 'Helpdesk Team'. you can configure multiple email aliases with multiple domains and every email will fetch in the exact destination database table record as per configuration. no limit of single website domain based email aliases.
Geminate Consultancy ServicesJanuary 2021 43

Project Task Timesheet Report

Geminate comes with a new tool for 'Timesheet Analysis Report' in PDF and XLS format based on dynamic dates. you can print a report as a Manager OR Customer. you can select multiple Managers OR Customers by role. multiple projects will be visible on behalf of Manager OR Customer. now it is easy to check the total number of tasks, their timesheets and progress ratio between particular dates and selected manager OR customer. you can print report in two type either Summary OR Itemized. In Summary report, all task's internal timesheets data will be available together and In Itemized report, all the timesheet data available under each task individually. In the Timesheet Analysis Report you can see Progress bar based on hours spent (based on selected date) against the total planned hours.
Geminate Consultancy ServicesJanuary 2021 46

Website Live Chatbot with MCQ

Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of customer to key in long explanation and allows us to collect accurate information from them. you can configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent appearance for your customer. it is more facilitate the mechanism of survey scheme. We provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well.
Geminate Consultancy ServicesJanuary 2021 71

Google Image Search Widget

Geminate comes with a feature to provide an option to search and set google images on any image ( binary ) field. it provides you a search popup where you can browse through the images that you search and select the one which you want to set it for the image field. Now no more need to search for an image on google and save it locally and then use it upload back on odoo to set on image field. just a few clicks to set the images directly in odoo whichever you want.
Geminate Consultancy ServicesDecember 2020 53

Website Helpdesk Kanbanview

Geminate comes with a feature that introduce Kanbanview for website helpdesk. you can configure particular set of helpdesk ticket per page in kanbanview. it will helps to divide tickets in different stages in website. you can search the ticket based upon ID, Priority, Ticket Type, Tags and many more in kanbanview.
Geminate Consultancy ServicesDecember 2020 80

Top & Least Selling Product by Period || Customer

Geminate comes with a feature of exporting pdf report for top selling / least selling products by period like daily, weekly, monthly, quarterly and yearly OR by customer who has purchased most or least product within selected 'Start Date' and 'End Date' duration. Benefit of this feature is to analyze the product which are growing fast OR reducing sell in market so you can take necessary steps to improve the product or try some different marketing strategy to promote the product. You can identify list of your retaining customers who are frequently buying the products in bulk qty in certain period of time. so you can provide good discount to appreciate them.
Geminate Consultancy ServicesDecember 2020 74

Customer Address Google Map

Geminate comes with a feature to know the exact location of customers, vendors, or any contact using 'Google Map'. it will help to verify address of contact (partner_id) automatically. you just need to add the widget "partner_gmap_address" to see google map near contact (partner_id) field OR street field. just move the mouse pointer on the pin icon next to contact (partner_id) OR street field and it will display Google Map in popover. additionally it supports full capability of google map like directions, zoom in-zoom out, show satellite imagery etc.
Geminate Consultancy ServicesDecember 2020 74

Auto Assign Sales Person

Geminate comes with a feature to auto assign salesperson on Sale quotation / Sale order, CRM Leads, Customer Invoice / Credit note and Customer. It provides complete dynamic configuration that helps autoset sales person based on existing records of related database object. you can select checkbox from setting for particular database object. For Sale quotation / Sale order, CRM Leads, Customer Invoice / Credit note : it works based on existing records and customer set on them of related database object. For Customer: it works based on new lead / opportunity created for existing customer and a salesperson assigned on that lead / opportunity.
Geminate Consultancy ServicesNovember 2020 92

Google DialogFlow Chatbot

Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. we provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. we are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well
Geminate Consultancy ServicesNovember 2020 96

Sale Order & Customer Invoice Taxes Breakdown

Geminate comes with feature to extend the functionality of Sale order and Customer invoice taxes which helps to provide seperate subtotal of each tax category. It supports category wise tax subtotal into Sale order and Customer invoice pdf reports as well.
Geminate Consultancy ServicesNovember 2020 73