Geminate Consultancy Services
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Geminate comes with features to smooth your support system with less manpower with the help of Wit AI chatbot. We provide you a fully configurable support channel with enable/disable Wit AI chatbot, type of communication in related channels with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms of managing the quality of our support system and gathering valuable feedback from them as well. Additionally it works in a multi company environment as well.
October 2021 | Geminate Consultancy Services
Geminate comes with a feature for website visitors / public users to fill out forms for submitting any queries or issues and on submission those information will generate leads in CRM. it will help easily to identify issues or queries for the administrator. on clicking the 'Send' button it will display an user friendly waiting screen with timer and animation. it will redirect the website visitor / public users to live chat after filling out the form with accurate details and auto assign 'Salesperson' and 'Sales Team' from the configuration on generated leads for future followup.
April 2021 | Geminate Consultancy Services
Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. we provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. we are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well
February 2021 | Geminate Consultancy Services
Geminate comes with a feature of connecting multi chatbots under the same roof and instantly auto activates them based on pre-configured settings based on sequence of chatbots for website live chat.
February 2021 | Geminate Consultancy Services
Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of customer to key in long explanation and allows us to collect accurate information from them. you can configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent appearance for your customer. it is more facilitate the mechanism of survey scheme. We provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well.
January 2021 | Geminate Consultancy Services
Geminate comes with features to smooth your support system with less manpower with the help of rasa chatbot. We provide you a fully configurable support channel with enable/disable rasa chatbot, type of communication in related channels with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms of managing the quality of our support system and gathering valuable feedback from them as well. Additionally it works in a multi company environment as well.
December 2020 | Geminate Consultancy Services
Geminate comes with feature to smooth your support system with less man power with help of scripted chatbot. we provides fully configurable support channel with enable/disable chatbot, private chat, type of communication in related channel with help of category of support and even you can assign as many as operators under channel based on their expertise. we are sending complete communication chat history to customers in terms to manage quality of our support system and gethering valuable feedback from them as well
November 2020 | Geminate Consultancy Services
Odoo Edit/Remove messages in Direct Messages as well as Private Channels
August 2016 | Geminate Consultancy Services
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