Odoo Vs Zoho CRM

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Customer relationship management (CRM) is an important component of bringing in new business to a company, and firms should be equipped with effective and dependable CRM systems to deal with it. Odoo is a one-stop shop for all of your business needs, while Zoho CRM is a business operations system.

Odoo vs. Zoho CRM comparison

Odoo is a comprehensive business management software that covers all aspects of a company's operations. In comparison to Odoo, Zoho CRM can only be used for CRM operations, sales, accounting, and project management operations and associated tasks. Furthermore, Zoho CRM is not suitable for sophisticated operations, such as those carried out by small businesses. Odoo, on the other hand, may be adapted to handle any type of business operation at any scale.

Odoo offers a community that helps with development, extra add-ons, blogs, and other Odoo-related issues that Zoho does not have. Furthermore, the Odoo community has created over 25,500 applications that will assist users in efficiently running their businesses. Furthermore, the Odoo community version is free, making it ideal for businesses with a small number of users and workers. The Zoho CRM requires a membership fee and is far more expensive than the Odoo enterprise edition, which is designed for SMEs and large businesses.

Zoho CRM

Zoho CRM is a business application that was first released in 1996 and began offering SaaS services in 2004. Zoho CRM is a business management programme that consists of more than 30 different applications. Furthermore, the platform is available online as a cloud-based version as well as a mobile version. Additionally, the platform is available on a subscription basis; however, there is an exemption if the user limit is less than 10.

In addition, Zoho CRM comes in four different editions, depending on the user's needs: standard, professional, enterprise, and CRM plus. The comparison is made on the professional edition in this case.

Odoo Enterprise

Odoo is a highly modular open source business management software in which each function in the organisation is handled by a separate module. Furthermore, there are two editions of Odoo available to users, one of which is the community edition, which is free but limited to failures and no customizations. The enterprise edition, on the other hand, is laden with features and can be customised to the nth degree, but it comes with a licence price.

Furthermore, Odoo's operations are mostly dependent on the hosting part of your demand, which can be done on-premises, via web hosting (dedicated server, shared server, or cloud-based), or as a Saas solution (Odoo online). Furthermore, you might consider hostings based on your needs and operational conditions. Additionally, the community is the backbone of Odoo, consisting of Odoo developers, consultants, partners, and support personnel that are available to you 24 hours a day, 7 days a week to assist you with Odoo-related issues. Furthermore, this community has created over 27,000 supporting programmes aimed at specific applications in business operations, allowing you to run your firm according to your standards.

CRM features

Zoho CRM
Leads Management
Mange leads check check
Lead scoring times check
Deduplication check check
Sales Quotations check times
Leads Acquisition
Emails Integration check check
Contact Forms check check
Website Call-To-Action check times
Bulk import check check
Sales Pipeline
Manage opportunities check check
Pipeline Managemen check times
Filter Pipeline by Expected/ Closing Dates times check
Log Calls check check
Pre scripted/Automated Next Actions check times
Relationship management
Describe Companies* check check
Describe Contacts check check
Adding photos in Contacts check times
Multiple Contacts per Company check check


Zoho CRM
Sales Quotations check check
Describe Pricelists check times
Create Quotation Templates check times
eSignature check times
Online Payment check times
Multiple unit of measure check times
Sales Order
Create Sales Orders check check
Invoice for sales check check
Enable Customer Portal check times
Shipping method Integration (Cost+Tracking) check times
Manage subscription check times


Zoho CRM
Leads Generation
Mass Mailing check check
Online Lead Capture check check
Lead Tracking check times
Leads Nurturing
Conduct Events check times
Broadcast Surveys check check
Define blogs check times


Zoho CRM
Reports check check
Activity Analysis check check
Pipeline Analysis check check
Sales Analysis check check
Invoice Analysis check check
Sales Forecasts check check
Commissions check check
Recurring Business check times
Report Engine
Dynamic Graphs check check
Dynamic Pivot Table check times
Customizable Dashboard check times

Productivity & usability

Zoho CRM
VOIP Integration check check
Calendar Integration check check
Realtime Chat check times
Ability to Add Fields check check
Email Integration check check
Email Templates check times


Zoho CRM
Full Web Interface check check
Mobile App check check
Multi-language check check
API check check
Apps Store check times

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