Odoo is a comprehensive business management software that covers all aspects of a company's operations. In comparison to Odoo, Zoho CRM can only be used for CRM operations, sales, accounting, and project management operations and associated tasks. Furthermore, Zoho CRM is not suitable for sophisticated operations, such as those carried out by small businesses. Odoo, on the other hand, may be adapted to handle any type of business operation at any scale.
Odoo offers a community that helps with development, extra add-ons, blogs, and other Odoo-related issues that Zoho does not have. Furthermore, the Odoo community has created over 25,500 applications that will assist users in efficiently running their businesses. Furthermore, the Odoo community version is free, making it ideal for businesses with a small number of users and workers. The Zoho CRM requires a membership fee and is far more expensive than the Odoo enterprise edition, which is designed for SMEs and large businesses.
Zoho CRM
Zoho CRM is a business application that was first released in 1996 and began offering SaaS services in 2004. Zoho CRM is a business management programme that consists of more than 30 different applications. Furthermore, the platform is available online as a cloud-based version as well as a mobile version. Additionally, the platform is available on a subscription basis; however, there is an exemption if the user limit is less than 10.
In addition, Zoho CRM comes in four different editions, depending on the user's needs: standard, professional, enterprise, and CRM plus. The comparison is made on the professional edition in this case.
Odoo Enterprise
Odoo is a highly modular open source business management software in which each function in the organisation is handled by a separate module. Furthermore, there are two editions of Odoo available to users, one of which is the community edition, which is free but limited to failures and no customizations. The enterprise edition, on the other hand, is laden with features and can be customised to the nth degree, but it comes with a licence price.
Furthermore, Odoo's operations are mostly dependent on the hosting part of your demand, which can be done on-premises, via web hosting (dedicated server, shared server, or cloud-based), or as a Saas solution (Odoo online). Furthermore, you might consider hostings based on your needs and operational conditions. Additionally, the community is the backbone of Odoo, consisting of Odoo developers, consultants, partners, and support personnel that are available to you 24 hours a day, 7 days a week to assist you with Odoo-related issues. Furthermore, this community has created over 27,000 supporting programmes aimed at specific applications in business operations, allowing you to run your firm according to your standards.
CRM features | Odoo | Zoho CRM | |
---|---|---|---|
Leads Management | |||
Mange leads | |||
Lead scoring | |||
Deduplication | |||
Sales Quotations | |||
Leads Acquisition | |||
Emails Integration | |||
Contact Forms | |||
Website Call-To-Action | |||
Bulk import | |||
Sales Pipeline | |||
Manage opportunities | |||
Pipeline Managemen | |||
Filter Pipeline by Expected/ Closing Dates | |||
Log Calls | |||
Pre scripted/Automated Next Actions | |||
Relationship management | |||
Describe Companies* | |||
Describe Contacts | |||
Adding photos in Contacts | |||
Multiple Contacts per Company |
Sales | Odoo | Zoho CRM | |
---|---|---|---|
Quotations | |||
Sales Quotations | |||
Describe Pricelists | |||
Create Quotation Templates | |||
eSignature | |||
Online Payment | |||
Multiple unit of measure | |||
Sales Order | |||
Create Sales Orders | |||
Invoice for sales | |||
Enable Customer Portal | |||
Shipping method Integration (Cost+Tracking) | |||
Manage subscription |
Marketing | Odoo | Zoho CRM | |
---|---|---|---|
Leads Generation | |||
Mass Mailing | |||
Online Lead Capture | |||
Lead Tracking | |||
Leads Nurturing | |||
Conduct Events | |||
Broadcast Surveys | |||
Define blogs |
Reporting | Odoo | Zoho CRM | |
---|---|---|---|
Reports | |||
Activity Analysis | |||
Pipeline Analysis | |||
Sales Analysis | |||
Invoice Analysis | |||
Sales Forecasts | |||
Commissions | |||
Recurring Business | |||
Report Engine | |||
Dynamic Graphs | |||
Dynamic Pivot Table | |||
Customizable Dashboard |
Productivity & usability | Odoo | Zoho CRM | |
---|---|---|---|
Productivity | |||
VOIP Integration | |||
Calendar Integration | |||
Realtime Chat | |||
Ability to Add Fields | |||
Emails | |||
Email Integration | |||
Email Templates |
Usability | Odoo | Zoho CRM | |
---|---|---|---|
Full Web Interface | |||
Mobile App | |||
Multi-language | |||
Interfaces | |||
API | |||
Apps Store |