➥ Geminate comes with feature to smooth your support system with less man power with help of scripted     chatbot. it supports MCQ (Multiple Choice, Single Answer) type of questions which reduce effort of     customer to key in long explanation and allows us to collect accurate information from them. you can     configure multiple choice answers in Text OR Image OR Image + Text format which provide excellent     appearance for your customer. it is more facilitate the mechanism of survey scheme. We provides fully     configurable support channel with enable/disable chatbot, private chat, type of communication in related     channel with help of category of support and even you can assign as many as operators under channel     based on their expertise. We are sending complete communication chat history to customers in terms to     manage quality of our support system and gethering valuable feedback from them as well.